1. Scope of This Policy

This Privacy Policy applies to information collected through the MEGA(X) website, forms, communications, discovery calls, project intake, Statements of Work, client portals, collaboration tools, and related services. It does not apply to third-party websites, platforms, or services that we do not control.

2. Information We May Collect

We may collect information you provide directly, such as name, email address, phone number, company, role, project details, billing details, files, messages, feedback, support requests, and other information submitted through forms, calls, email, ClickUp, or other approved channels.

3. Automatically Collected Information

When you use our website, we or our service providers may automatically collect technical and usage information, including IP address, device information, browser type, pages viewed, referring pages, approximate location, timestamps, click activity, and similar analytics data.

4. Cookies and Tracking Technologies

We may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to operate the website, remember preferences, understand usage, improve performance, measure campaigns, and protect against fraud or abuse. You can adjust browser settings to limit certain cookies, but some features may not work properly.

5. How We Use Information

MEGA(X) may use information to operate the website, respond to inquiries, evaluate project fit, prepare proposals and SOWs, provide services, manage accounts, process payments, communicate with you, improve workflows, personalize experiences, secure systems, enforce agreements, comply with law, and protect MEGA(X), our clients, and others.

6. Client, SOW, and Project Information

Information shared in connection with a project, SOW, proposal, onboarding, workspace, or client account may be used to perform the requested work, administer the relationship, document approvals, manage scope, support delivery, troubleshoot issues, and maintain business records. Project-specific confidentiality or data terms may also be addressed in the applicable SOW or written agreement.

7. AI, Automation, and Workflow Tools

MEGA(X) may use automation, AI-assisted tools, analytics tools, workflow systems, and third-party platforms to support operations and client work. We aim to use these tools responsibly, but clients should avoid sharing sensitive, regulated, or highly confidential information unless an applicable agreement authorizes and governs that use.

8. How We Share Information

We may share information with service providers, contractors, payment processors, hosting providers, analytics providers, collaboration platforms, professional advisors, legal authorities, business partners, or successors in a merger, acquisition, restructuring, financing, or sale of assets. We may also share information when needed to protect rights, safety, security, property, or enforce agreements.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no website, transmission, platform, or storage system is completely secure. You use the website and share information at your own risk, and MEGA(X) cannot guarantee absolute security.

10. Data Retention

We may retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, managing records, resolving disputes, enforcing agreements, complying with legal obligations, maintaining backups, preventing fraud, and protecting MEGA(X).

11. Your Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection regarding certain personal information. We may need to verify your request and may deny or limit requests where permitted by law, including when information must be retained for legal, security, contractual, or legitimate business reasons.

12. Third-Party Sites and Services

Our website, communications, or project workflows may link to or integrate with third-party websites, applications, and services. MEGA(X) does not control third-party privacy practices and is not responsible for their content, policies, security, or data handling.

13. Children’s Privacy

This website and MEGA(X) services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and address the issue.

14. International Access

If you access the website or communicate with MEGA(X) from outside the United States, you understand that information may be processed in the United States or other locations where our service providers operate, which may have different data protection laws than your jurisdiction.

15. Changes to This Policy

MEGA(X) may update this Privacy Policy from time to time. Updates will be posted on this page with a revised last-updated date. Continued use of the website after updates means you acknowledge the updated policy.

16. GDPR and International Privacy Rights

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with similar privacy laws, you may have additional rights regarding access, correction, deletion, portability, restriction, objection, and withdrawal of consent where applicable. MEGA(X) will respond to verified requests as required by applicable law and may retain information where necessary for legal, security, contractual, or legitimate business purposes.

17. Accessibility and ADA

MEGA(X) aims to make its website and digital experiences reasonably accessible and usable for visitors, including people with disabilities. If you experience difficulty accessing content, using a feature, or requesting information in an accessible format, contact us with the page, issue, assistive technology used if relevant, and your preferred contact method so we can review and respond.

18. Contact

If you have questions about this Privacy Policy or want to submit a privacy request, contact MEGA(X) using the contact information available on this website.